Notice: The following locations will be closed for in-person services on 1/23/2026 due to inclement weather:

- Racine County Job Center, 1717 Taylor Ave., Racine, WI 53403; Contact Information: 888-258-9966

- Moraine Park Technical College, 2200 Green Tree Rd, West Bend, WI 53090; Contact Information: 608-261-0050

Please contact the above numbers for further information on phone or virtual appointments.

Press Releases and Quarterly Reports

Press Releases

12/27/23DWD Continues Customer Service Improvements for Unemployment Insurance 09/28/22DWD Continues Customer Service Improvements with Updated UI Claimant Handbook 08/08/22Wisconsin DWD Participating in NASWA's Integrity Data Hub to Detect and Prevent Fraud 07/21/22DWD Receives $6.84 Million Equity Grant from U.S. Department of Labor 07/05/22DWD Continues Customer Service Enhancements 06/16/22DWD Receives $3 Million Unemployment Insurance Navigator Grant 05/17/22DWD's Unemployment Insurance Division Releases New Data Dashboard 09/29/21DWD's unemployment insurance modernization effort takes major step forward with Wisconsin IT provider 08/12/21DWD's comprehensive efforts to boost service, improve unemployment insurance effectiveness land Tiger Team support from U.S. Department of Labor 06/23/21Wisconsin DWD Adopts NICE CXone Cloud Based Contact Center Platform 03/18/21DWD Moving Ahead with Unemployment Insurance IT Modernization Project 02/12/21DWD Launches Online Progress Tracker

Updates to JFC and JIPTA

DWD provides quarterly update through the Act 4 Quarterly Reports to the Joint Committee on Finance (JFC) and Joint Committee on Information Policy and Technology (JIPTC). The initial reports are provided below.

10/31/25DWD/DOA Act 4: 2025 Quarter 3 Report to JFC and JIPTC 07/31/25DWD/DOA Act 4: 2025 Quarter 2 Report to JFC and JIPTC 04/30/25DWD/DOA Act 4: 2025 Quarter 1 Report to JFC and JIPTC 12/31/24DWD/DOA Act 4: 2024 Quarter 4 Report to JFC and JIPTC 10/31/24DWD/DOA Act 4: 2024 Quarter 3 Report to JFC and JIPTC 07/31/24DWD/DOA Act 4: 2024 Quarter 2 Report to JFC and JIPTC 03/31/24DWD/DOA Act 4: 2024 Quarter 1 Report to JFC and JIPTC 01/31/24DWD/DOA Act 4: 2023 Quarter 4 Report to JFC and JIPTC 10/31/23DWD/DOA Act 4: 2023 Quarter 3 Report to JFC and JIPTC 07/31/23DWD/DOA Act 4: 2023 Quarter 2 Report to JFC and JIPTC 04/27/23DWD/DOA Act 4: 2023 Quarter 1 Report to JFC and JIPTC 01/31/23DWD/DOA Act 4: 2022 Quarter 4 Report to JFC and JIPTC 10/31/22DWD/DOA Act 4: 2022 Quarter 3 Report to JFC and JIPTC 07/27/22DWD/DOA Act 4: 2022 Quarter 2 Report to JFC and JIPTC 04/28/22DWD/DOA Act 4: 2022 Quarter 1 Report to JFC and JIPTC 01/31/22DWD/DOA Act 4: 2021 Quarter 4 Report to JFC and JIPTC 10/29/21DWD/DOA Act 4: 2021 Quarter 3 Report to JFC and JIPTC 07/30/21DWD/DOA Act 4: 2021 Quarter 2 Report to JFC and JITPC 04/30/21DWD/DOA Act 4: 2021 Quarter 1 Report to JFC and JIPTC 03/29/21DWD/DOA Memo to JFC and JIPTC