Program Details

IT - Computer Support Specialist
https://www.mstc.edu/programs/IT-Computer-Support-Specialist
Mid-State Technical College
The IT Computer Support Specialist program prepares individuals for help desk positions that provide technical support, assistance, advice, troubleshooting, training, and documentation to computer end users for hardware, software, and systems. Graduates have a working knowledge of computer hardware and software and their applications within wide area networks. In this program, hands-on instruction will build your familiarity with various desktop and server environments; basic computer network technologies; help desk ticketing, management, and customer support; and database design, development, and administration. The program helps to prepare graduates to test for the CompTIA A+ and Linux+ certifications as well as the Server+ and Cloud+ certifications. Show More

This program is offered

No Application Deadline

Document 1

IT - Computer Support Specialist Associate Degree has an embedded technical diploma: Microsoft System Administrator. Also, students that complete the Associate Degree have transfer opportunities into a bachelor degree with a four-year partner.
Graduates of the IT - Computer Support Specialist Associate Degree have the opportunity to complete a Computer Support Internship with an employer typically within the college district.
Career Services at Mid-State provides personalized career planning services that connect education and the world of work for Mid-State students and alumni. Contact us to learn more about the many ways we can support you along your career journey, including: One-on-one career coaching Job search preparation Résumé development Cover letter writing Interviewing strategies Mock interviews Job-seeking assistance How to start your new job LinkedIn profile creation Career assessments
Mid-State aims to offer several approaches to tutoring to ensure that students have options that fit their learning needs including lab-based, one-one-one, group, and online. Tutoring services are no cost to currently enrolled students.

Refunds are issued per the official refund schedule available at any Student Services Information Center. Refund amounts are determined by the Wisconsin Technical College System (WTCS) Refund Policy and federal financial aid regulations. Refunds will be issued to the student unless a documented third-party sponsorship or contract exists. In such cases the refund will be returned to the sponsor or contracting party.

Program Enrollments and Completions
47
35
10 (33%)
10 (100%)
Employment Outcomes (Completions Only)
7 (68%)
$9,507
$9,698
3 (29%)
$13,186

PLEASE NOTE:

If there are fewer than eight enrollments in the training program, only the "Enrollments" number will be displayed; all other data is hidden in order to help protect the students' identities. The "Employment Outcomes" are calculated using information from Wisconsin's Unemployment Insurance Wage database. Most employers are required to report certain employment information to the State of Wisconsin, including quarterly wage information for their employees. Students whose information could not be verified in this database are excluded from these outcomes. If a "0" shows for any of these outcomes, it means that none of the students' information could be verified.

MAKING SENSE OF THE EMPLOYMENT OUTCOMES:

"Average quarterly wages" means the total wages earned in a three-month period by all students who completed the program ("completers"), divided by the total number of completers.

"Median quarterly wages" means all the completers' quarterly wages are placed in order from lowest to highest and then we identify the student's wages in the middle. This information is provided because averages can be greatly influenced by really high and low wage earners.

To estimate monthly wages, divide the quarterly wages by three.


,


missy.skurzewskiservant@mstc.edu

Trina.Kloehn@mstc.edu

Patti.Lloyd@mstc.edu

Not Provided

DISCLAIMER: Wisconsin's Department of Workforce Development (DWD) does not endorse or promote any specific training institution and/or program on this website. The content, including links, is provided directly by training institutions. DWD bears no legal responsibility for the accuracy or legality of the program-related content on this site or external sites that are linked through this page. Please notify DETETPL@dwd.wisconsin.gov about any inappropriate content.